• The happiness and loving care of your pet(s) while you are away. Dog Walking & Play Therapy is central to the loving Pet Care we provide.
• To conduct business with honesty and integrity, observing all federal, state and local laws pertaining to Pet Care and our business operation.
• We follow your dietary, medication & exercise requirements for your pets.
• Establish a customized Veterinary Pet Care plan before you travel. We work strictly with your Veterinarian & Emergency Care provider as needed.
• To provide great communication while you are away. We send texts, voicemail, emails, pictures as requested.
• To provide Daily Notes of each visit to your home.
• Provide ongoing review of our Company Policies with our Staff.

• Office hours 8am - 9pm, daily.
• Consultation with your Pet Nanny in your home before services begin. Evening & weekend consultations are available. Call 877-NANNY73.
• 24/7 On-Line Reservation System to re-order services.
• We honor “Quality of Standards” for Pet Care.
• Superior communication regarding start and completion of service in your home.
• Comfort in knowing the response of your pets to our Loving Pet Care & Play Therapy while you travel.
• Monthly Dog Walk invoicing. Payments by debit &credit card on-line in your account.

• Founded and incorporated in 2000.
• Service area is within the I-275 Loop in Ohio & N Kentucky. Service areas subject to Pet Nanny availability.
• Company is fully Bonded/Insured, CPR & First-Aid Certified.
• A+ Accredidation with the BBB.
• Recipient Angies List Super Service Award for 2004, 05, 06, 07 & 08.
• Convenient 24/7 On-Line Reservations with credit/debit payment gateway since 2007.
• PPN, Inc & our Pet Nannies serve over 3,000 families.

• Your Pet Nanny will meet you & your pets in your home before you depart.
• We take notes about food, play and medication for your pets.
• Client References, Bonding & Insuring & Company Policies are reviewed.
• Your reservation needs are discussed.

• Is Bonded & Insured.
• Has passed a Background check with PPN, Inc.
• Complies with Our Company Policies for Client Privacy, Pet Care & Play Therapy. 
• Follows our "Standards of Excellence". This is our first priority before, during & after service to your home. Our cars are not marked with Company information in any way!
• We provide crime deterrent services for your home.
• Our Company promotes attendance of seminars and conferences specifically for pet care.
• Is knowledgable of your customized Veterinarian & Emergency Veterinarian Plan. The office will work with you to have your customized plan in place for you.

What Makes Us Different:

1. Meet your Pet Nanny before services begin.

2. 24/7 reservation system for reordering services. 

3. Play Therapy & Dog Walks for your pets when you travel.

4. Paperwork provided with each visit to your home.

5. We always visit your veterinarian when needed. An emergency veterinarian plan is in place before departure.

6. We offer 3 free visits (each 24 months) for returning Pet Lovers with emergency needs. This is for instant service due sickness or death with immediate family.